Professional Summary

Experienced IT professional specializing in full-stack development, applied artificial intelligence, and cloud automation. Proficient in integrating Large Language Models (LLMs) into production workflows, optimizing cloud architectures, and managing robust DevOps pipelines. Skilled in leading teams, implementing Agile practices, and delivering intelligent, data-driven solutions.

Work Experience

IT Analyst / Developer

Canada Revenue Agency

2020 — Present
  • Full-Stack Development: Built and maintained applications using Angular, Node.js, Java, Python, TypeScript, Express, MongoDB, and PostgreSQL.
  • Deployment & Infrastructure: Deployed applications via WebLogic, NGINX, OpenShift, and Docker; managed Kubernetes-based environments.
  • Cloud & Monitoring: Used Azure Cloud for scalable hosting and Grafana for real-time system monitoring.
  • DevOps & Automation: Streamlined CI/CD pipelines utilizing Azure DevOps, Jenkins, GitOps, Argo CD, and SonarQube.
  • Leadership & Training: Designed and implemented a division-wide Angular learning plan, conducted training sessions, mentored staff, and supervised student developers.

Advisor, Service Delivery

Canadian Air Transport Security Authority (Central Region)

2017 — 2018
  • Leadership & Process Improvement: Supervised the region’s administrative team, developed and improved operational processes including forms and methodologies.
  • Strategic Projects: Advised leadership on key initiatives, led operational and compliance projects, and built relationships with internal and external partners.
  • Financial Management: Contributed to a $600M+ budget, managed forecasting and reporting for 14 airports, and oversaw procurement tracking.
  • Data Analysis: Utilized advanced Excel functions, IBM BI, and ACL to analyze complex datasets and generate stakeholder reports.

Coordinator, Service Delivery

Canadian Air Transport Security Authority (Central Region)

2013 — 2017
  • Operational Support: Managed IT-related tasks, resolved hardware/software issues, and deployed biometric and technical devices.
  • Data Analytics: Simplified analysis with Excel macros and templates; used IBM BI and ACL for advanced data extraction.
  • Financial Reviews: Conducted bi-weekly audits of $5M+ invoices, ensuring strict compliance with service agreements.

Leadership & Volunteer Experience

Co-Chair, Young Professionals Network (IT Branch)

Canada Revenue Agency

2020 — 2022
  • Organized meetings and events, representing the organization to internal and external stakeholders.
  • Developed a student success strategy, provided access to resources, and organized workshops and seminars.
  • Delegated tasks to team members, ensuring project deadlines were met and resources were allocated effectively.